We aim to ensure customer satisfaction. Here's how our cancellation and refund process works:
Eligibility
Users must be at least 18 years old.
Services Offered
We provide freshly prepared pet food via subscription and delivery services.
Ordering & Payment
All orders must be paid in full. Prices include applicable GST unless otherwise stated.
Subscriptions
Subscriptions auto-renew unless canceled before the billing cycle. Cancellations can be done via your account.
Delivery
Orders are delivered via our partners. Delays due to external circumstances will be communicated.
User Conduct
Users must not misuse our services or infringe on intellectual property
Limitations & Liability
We are not liable for allergic reactions, third-party delays, or damages post-delivery.
WhatsApp Communication Consent
By sharing your WhatsApp number, you agree to receive order updates (confirmation, delivery, shipping) and also allow Pet Fresh Kitchen to send you marketing and promotional messages via WhatsApp.
Governing Law
These terms are governed by Indian laws. Disputes resolved in Bangalore courts.
Free Samples
Our free sample offer is limited to one per household so everyone gets a chance to try Pet Fresh Kitchen! Duplicate requests may be cancelled.
Contact
For support, contact: support@petfreshkitchen.com.
